LEGAL & POLICIES
Website
Tickets
Policies
Terms and Conditions - Website
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Mathew Dickinson Productions' relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term 'Mathew Dickinson Productions' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
Privacy
We are committed to safeguarding your privacy online and to this end have developed the following Privacy Policy to deal with issues which may concern you. Please read the Privacy Policy to understand how your personal information will be treated. This policy may change from time to time so please check it periodically. It was last updated on 1 October 2017.
The details which you provide about yourself and any information which identifies you such as your name, address, email address, telephone number, country of residence and credit and debit card details ("Personal Information") will only be retained by us if you provide this information when using one of the services available on our website, such as subscribing to our e-mail list or when purchasing tickets.
Personal Information will be held on our system and used for operational purposes such as the processing of bookings and orders in connection with our on-line ticket and book ordering services and for mailing list subscriptions. We will never pass on any Personal Information we hold about you to any third party, unless you have consented to this or we are required to by law.
In order to process a transaction, your Personal Information and card details may be passed to third party service providers. Card details will only be used for the purpose of handling an individual transaction.
The Personal Information you supply to us when you opt in to marketing communications will be used by us to keep you up-to-date with productions and news relating to Mathew Dickinson Productions.
You may request details of Personal Information which we hold about you under the Data Protection Act 1998. A small administration fee may be payable. If you would like a copy of the information held on you please write to Mathew Dickinson Productions, c/o Manor Drive Methodist Church, Manor Drive, Whetstone, London N20 0DZ.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us via our contact form. We will promptly correct any information found to be incorrect.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites which are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Cookies
We may also store information about you using cookies, a small file which which asks permission to be placed on your computer’s hard drive, which we can access when you visit our site in future. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browsers settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We use unobtrusive Cookies from:
Google Analytics – these cookies are used to collect information about how visitors use our site. The cookies collect information in an anonymous form, so we don't know who is using our site. We use the information on how people use our website to compile reports and to help us improve the site. You can go to http://www.google.com/analytics/learn/privacy.html to find out more about Google Analytics cookies and how to opt-out of them.
Twitter and Facebook - these cookies provide information on visitors to Twitter and Facebook, check whether users are logged in to either platform and sets application cookies for Twitter and Facebook.
By using our website you agree to allow Cookies from our website.
If you want to know how to control cookies on your browser, including your mobile browser, please visit the following third-party website – https://www.aboutcookies.org.
Copyright
This website and its content is copyright of Mathew Dickinson Productions.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- you may print or download to a local hard disk extracts for your personal and non-commercial use only;
- you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with this notice, which forms part of our Terms and Conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
Disclaimer
The information contained in this website is for general information and use only. It is subject to change without notice. By using this website you are accepting all of the terms of this disclaimer notice, including exclusions and limitations of liability. If you do not agree with anything in this notice, you should not use this website.
The information is provided by Mathew Dickinson Productions and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
We do not warrant that the servers that make this website available will be error-, virus-, worm-, or bug-free and you accept that it is your responsibility to make adequate provision for protection against such threats.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Terms and Conditions - Tickets
1. Please check your tickets carefully. Mistakes cannot always be rectified.
2. Tickets cannot be refunded but may be exchanged for another performance in the run.
3. Latecomers will only be admitted if there is a suitable break.
4. The use of recording equipment of any kind is prohibited.
5. Mathew Dickinson Productions reserves the right to refuse admission.
6. In exceptional circumstances Mathew Dickinson Productions reserves the right to provide alternative seats to those specified on the ticket.
7. Any complaints about a ticket holder’s seating or ability to view a production should be made promptly to the Box Office staff either before or during the performance.
8. As a ticket holder, you consent to being photographed or filmed as a member of the audience and consent to resulting materials being used by Mathew Dickinson Productions, without payment or copyright.
POLICIES
Constitution and Rules
A copy of our Constitution and Rules can be downloaded here.
Equal Opportunities Policy
Mathew Dickinson Productions is committed to promoting theatre as an activity for all.
We are committed to eliminating discrimination and encouraging diversity across our membership and all areas of our work. Our aim is that our membership will be truly representative of all sections of society and each member feels respected and able to give of their best.
To that end the purpose of this statement is to provide equality and fairness for all in our membership and not to discriminate on grounds of gender and gender reassignment, marital or maternal status, race (including nationality and national origin), disability, sexual orientation, religion or age.
We oppose all forms of unlawful and unfair discrimination.
Our commitment:
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To create an environment in which individual differences and the contributions of all our members are recognised and valued.
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All members will be treated fairly and with respect. No form of intimidation, bullying or harassment will be tolerated.
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We will regularly review all of our polices and practices to ensure fairness and that they remain compliant with this policy.
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Breaches of this policy will be regarded as misconduct and could lead to the termination of membership.
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This policy will be monitored and reviewed annually.
Child Protection Policy
Mathew Dickinson Productions recognizes its duty of care under the Children and Young Persons Act 1963, The Children (Performances) Regulations 1968, the Protection of Children Act 1999 and the Criminal Justice and Court Services Act 2000.
We recognize that abuse can take many forms, whether it is physical abuse, emotional abuse, sexual abuse or neglect. We are committed to practice which protects children from harm. All members of Mathew Dickinson Productions accept and recognize their responsibilities to develop awareness of the issues which cause children harm.
Mathew Dickinson Productions believes that:
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The welfare of the child is paramount.
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All children, whatever their age, culture, disability, gender, language, racial origin, religious beliefs and/or sexual identity have the right to protection from abuse.
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All suspicions and allegations of abuse should be taken seriously and responded to swiftly and appropriately.
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All members and volunteers of Mathew Dickinson Productions should be clear on how to respond appropriately.
Mathew Dickinson Productions will ensure that:
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All children will be treated equally and with respect and dignity.
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The duty of care to children will always be put first.
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A balanced relationship based on mutual trust will be built which empowers the children to share in the decision making process.
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Enthusiastic and constructive feedback will be given rather than negative criticism.
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Bullying will not be accepted or condoned.
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All adult members of the Company provide a positive role model for dealing with other people.
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Action will be taken to stop any inappropriate verbal or physical behaviour.
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It will keep up-to-date with health & safety legislation.
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It will keep informed of changes in legislation and policies for the protection of children.
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It will undertake relevant development and training.
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It will hold a register of every child involved with the society and will retain a contact name and number close at hand in case of emergencies.
Mathew Dickinson Productions has reviewed its procedures and has agreed to implement the following procedures. These are intended to minimize the occasions of risk and to assist adult members of the group in identifying opportunities to safeguard the best interests of children and young people as well as their individual interests.
Mathew Dickinson Productions has a dedicated Child Protection Officer, who is in charge of ensuring that the Child Protection Policy and procedures are adhered to.
This policy will be regularly monitored by the Executive Committee of Mathew Dickinson Productions and will be subject to annual reviews.